Shipping & Return Policy

Welcome to Topvive.store. We are committed to delivering your orders quickly and providing a smooth shopping experience.

Shipping Policy

• We process all orders within 1–3 business days after payment confirmation.

• Estimated delivery time is 7 business days, depending on your location and courier availability.

• Once your order has been shipped, you may receive tracking details (if available).

• Delivery delays may occur due to public holidays, weather conditions, or unforeseen courier issues.

Return Policy

We offer a 5-day return policy.

• You can request a return within 5 days of receiving your order.

• To be eligible for a return, the item must be:

  • Unused and in its original condition.

  • Returned with original packaging and tags (if applicable).

  • Accompanied by proof of purchase or your order number.

• Items that are damaged due to misuse, normal wear and tear, or unauthorized modifications are not eligible for return.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed using your original payment method within a reasonable timeframe.

Contact Us

If you have any questions about shipping, returns, or your order, please contact us:

Store Name: Topvive.store
Email: topvive.store@gmail.com